A survey conducted by research company On Device shows that users who upgraded to Apple’s iOS6 mobile OS aren’t as less happy with their smartphones than they were before the update.
The survey included 16,000 people, and On Device says this is the first time it is seeing such a drop in user satisfaction after an update. The analysts found this pretty surprising, considering how well users reacted to the transition from iOS4 to iOS5.
Here’s what On Device CEO Alistair Hill told TechCrunch:
We have always seen an increase in device satisfaction as consumer upgrade their mobile operating system from one version to another.
The main reason for the drop in the happiness of iOS users when they started using its latest version is the dismissal of Google Maps in favor of Apple’s own Mapping service.
Source | Via