Posted in: Wearables

Fitbit Surge users complain about skin irritation, company says “give your wrist a rest”

Several users of the Fitbit Surge, which was announced back in October last year, have reported that the wearable health-tracking device is causing irritation, rashes, as well as broken skin on their wrists.

Aware of the issue, Fitbit has issued the following statement: “The reactions we are seeing with new products are not uncommon with jewelry or wearable devices that stay in contact with the skin for extended periods.” The company also said that the problems stem from wearing the band too tight; sweat, water, or soap being held against the skin under the device; or from pressure or friction against the skin, suggesting users to keep the device clean and dry, and give their wrist a rest.

This isn’t the first time a Fitbit device has caused skin-related problems; last year, the company had to pull its Fitbit Force from the market over similar complaints.



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